Terms and Conditions

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Please read and review these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before submitting your claim for review. 

By submitting your claim for review, you agree to be bound by these Terms. If you disagree with any part of the Terms, please do not submit your claim. If you have questions regarding the Terms, please contact our office at (833)769-2220 

These Terms govern all services unless other conditions are otherwise stated in an executed contract. 

DESCRIPTION OF SERVICE.

Liability Claims Services (LCS) is a consulting firm dedicated to professional cost analysis and settlement negotiation. Our industry specialists are trained to meticulously audit and diligently negotiate a fair and reasonable cost for our clients. 

Services

Audit:  When an audit report is requested, LCS will evaluate line-item cost associated with the demand and will provide you with our assessment as to whether each line item consists of a fair and reasonable cost (costs are determined by researching manufacture costs and suggested retail pricing, labor rates and statistics, national/regional/state costs for services and goods, etc.). We will then provide you, the carrier, with our findings so you can use this as a tool to aid in negotiating a settlement with the claimant.   

**Please note that our identification of what is a fair and reasonable cost is may differ from what is being charged/demanded by the claimant. The claimant's agreement/disagreement with our findings does not in any way change our audit or audit process. 

Negotiation:  When a negotiation is requested, LCS will perform a review of costs associated with the claimant's demand. This review does not result in a report that is provided to the carrier, however, is done only as a means to aid LCS in our negotiation. At that time, we will begin back and forth negotiations with the claimant in order to come to an amicable settlement agreement. 

**Audit and Negotiation**: If an audit and negotiation is requested, you will be provided with an audit report and you will be invoiced for that service. Upon receipt of payment for the audit, LCS will begin the requested negotiation and will invoice based on total savings off of the original invoiced amount.  

Liability Determination:  Liability is a critical component of every claim. LCS understands this can be a challenge as many of our clients never seem to have enough time, but LCS does. We focus on the most critical issues, with the priority being the determination of liability based upon the facts. The facts usually stem from comparative negligence, which our turnaround on liability determination is quick, as we have qualified and experienced consultants and attorneys. 

**Liability and Negotiation**:  If a liability determination and negotiation is requested, you will be provided with the liability determination and you will be invoiced for that service. Upon receipt of payment for the liability determination, LCS will begin the requested negotiation and will invoice based on total savings off of the original invoiced amount. 

Invoicing and Recovery: Liability Claims Services will work with you to establish pricing for repairs and invoice the responsible party and pursue recovery.

Charges for Services.

Fair and Reasonable. LCS has proven, results-driven methodologies to ensure you receive a professional cost analysis. If the claim is deemed fair and reasonable the cost will only be the administrative fee. 

Administrative Fee. A $150.00 administrative fee is added to all claims. 

Audit Report. The fee schedule for audit reports is 5% of the total invoice. 

Example:

• Claim Amount: $25,000.00
• LCS Fee: $1,400.00 (5% of $25,000 + $150.00 Administrative)

Negotiation. The fee schedule for negotiations is set up as a contingency basis. The fee for a negotiation is 25% of the savings. 

Example:

• Claim Amount: $59,000.00
• LCS Savings: $20,000.00
• New Claim Amount: $39,000.00
• LCS Fee: $5,150.00 (25% of $20,000.00 + $150.00 Administrative)
• Overall Savings: $14,850.00

Statute Of Limitation or Claimant No Longer Pursuing the Claim. From time to time, claimants will cease pursuit of the claim or the claim will be no longer legally actionable because of a statute of limitations. These instances will be viewed as 100% savings. The fee will be 25% of the claim total. 

Example: 

• Claim Amount: $59,000.00
• LCS Savings: $59,000.00
• New Claim Amount: $0.00
• LCS Fee: $14,900.00 (25% of $59,000.00 + $150.00 Administrative)
• Overall Savings: $44,100.00

Liability Determination Fee. The fee schedule for liability determination is 5% of the total invoice. 

Example:

• Claim Amount: $25,000.00
• LCS Fee: $1,400.00 (5% of $25,000 + $150.00 Administrative)

Invoicing and Recovery. The fee schedule for negotiations is set up as a contingency basis. The fee for a negotiation is 25% of the recovered dollars.

Example:

• Claim Amount: $13,000.00
• LCS Fee: $3,400.00 (25% of $13,000 + $150.00 Administrative)

Dispute Resolution. All claims and disputes arising under or relating to this Agreement are to be settled by binding arbitration in the state of Florida or another location mutually agreeable to the parties. An award of arbitration may be confirmed in a court of competent jurisdiction. 

Return of Claim/Refusal of Services: All parties to include, but not limited to, Liability Claims Services, the client, carrier, etc., have the ability and right to refuse or revoke any and all claim/work at any time prior to the completion of the requested and agreed upon service. Upon completion of the requested service, all parties agree that payment for said service will be remitted in accordance with previously stated and agreed upon terms.